Shaffer thought he could do better than just sending a card. He was finishing his shift for the night, but before leaving, he packed up a pepperoni and mushroom pizza and hopped in his car. Arriving at the hospice center at 2:30 a.m., Shaffer delivered the pizza to Rich Morgan and his family.

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Steve’s Pizzeria doesn’t normally deliver, period, let alone to another state.

But the kindness Shaffer showed made a huge impression on Morgan’s family; his wife posted a long thank-you to the pizzeria manager on Facebook. “I am beyond overwhelmed and humbled by this act of genuine kindness. Dalton brought our family so much joy—and the best pizza in the world—at a really difficult time,” she wrote.