Dunkin’: Our lattes are about to get way better, we promise

Though Dunkin’ (née Dunkin’ Donuts) has a strong following for its brewed coffee—so much so that you’ll find Dunkin’ beans on supermarket shelves and in K-cups—the chain doesn’t enjoy the same reputation for its espresso. But with a new nationwide reboot of its espresso offerings, Dunkin’ wants to convince customers…

Even Dunkin’ Donuts knows Patriots wins are boring, ends 87-cent victory coffee promotion

On Sunday, the New England Patriots beat the Houston Texans, 27-20. On Monday, Patriots fans descended upon Dunkin’ Donuts location throughout New England, ready to smugly purchase discounted coffee. But even Dunkin’ has realized that Pats victories are boring as hell, because those thirsty football enthusiasts were…

Dunkin’ employee fired for writing insulting note on customer’s cup

A Dunkin’ Donuts employee in Cincinnati was recently fired after penning a disparaging note to a reportedly homeless customer on a plastic cup. According to The Cincinnati Enquirer, the employee wrote: “Stop ‘hangin’ out in-front of the store. If you have a full time job!—mgmt.” The employee wasn’t management, though,…

A Dunkin’ Donuts offered free food to anyone who reported staff not speaking English 

A few months back, an Albertsons supermarket in San Diego was sued for a policy that prevented its employees from speaking Spanish around non-Spanish-speakers, even including break time and conversations with Spanish-speaking customers. And recently a Manhattan lawyer found himself the focus of public protest after he…

Dear restaurants, I promise to order ahead if you promise to make it less anxiety-inducing

Sometimes you read something about the behavior of others and think, thank god, I thought that was just me. The latest iteration: a piece in the Wall Street Journal that asks why people who can use a smartphone app to order ahead would opt to wait in line instead. It’s all anecdotal stuff—the individuals the WSJ spoke…

Dunkin’ Donuts’ Girl Scout-cookie coffees are an unholy alliance of two great things

Unlike your Starbucks specialty drinks with froths of whipped cream and differently themed sprinkles, Dunkin’ Donuts’ new lineup of Girl Scout-cookie flavored coffee drinks is pretty straightforward. No candy bits or adds of any kind, just flavored coffee that taste like three popular Girl Scout cookies: Thin Mint,…

Dunkin’ Donuts’ new year’s resolution: Get rid of artificial coloring

Let’s face it: When most of us stop for a doughnut on our way in to work in the morning, we’re not really thinking about our health. In fact, sometimes the clearly not-from-nature insanely colored sprinkles or brightly hued frostings are exactly what draw us in. Good news for fans of morning sugar: Dunkin’ Donuts…

What fast food item was unfairly excluded from our top 10 list?

This week saw the launch of Supper Club, The A.V. Club’s new food section. Given the firestorm of debate that greeted food editor Kevin Pang’s list of the 10 best fast food items, we thought the following question only fair: